Cancellation Policy

We have a strict cancellation policy of 24 hours in place. Cancellations made within 24 hours will be charged for the session. We are a boutique studio and unlike large gyms, offer small and personalised classes. Thank you for your understanding.

Expiration Dates

Be aware that we have expiration dates on packages. Check when you purchase your package that you will be able to commit to the classes prior to purchasing.

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4 Week Beginner series classes start and finish within the allotted time frame. We do not extend packages if you are unable to make your classes. In some instances, we may be able to offer you an alternative time if you need to reschedule during the 4 weeks. We cannot guarantee we can accommodate these requests, due to our small class sizes.

Memberships

Memberships are auto-debited fortnightly from your account. Freezes on memberships can be made for extenuating circumstances and we require a doctors note if you intend to freeze a period of time for sickness or injury. If you break your contract within the time you have agreed upon a penalty will apply. For more terms and conditions regarding Memberships, please contact the studio

Refunds

Please note that we do not issue refunds for packages or sessions for change of mind.

Attire

Please wear clean socks to your sessions, we have non-slip socks that are perfect for your Pilates sessions at the studio for purchase.
Please, no outdoor shoes in the studio. Please avoid wearing shorts that gape, you may choose to wear bike shorts under them to avoid revealing more than you’d like!
Please avoid wearing strong perfume or cologne to your classes for those who are chemically sensitive.